Paratransit / ADA
Exceeding customer expectations.
Take advantage of the AI-based autonomous dispatching and scheduling that takes all your customers' needs into consideration and efficiently connects them with the best ride.
- Empower riders with web and mobile trip booking compliant with agency protocols.
- Benefit from real-time CAD/AVL updates and integrate pre/post-inspection data into maintenance workflows.
- Integration with external transit providers and brokers.
Streamlined scheduling operations.
With AI-based scheduling and dispatching, route optimization, real-time driver and passenger communication, transit services require less upfront booking time.
- Integrate your transit rules into the system and provide self-booking and managing options to your riders.
- Diminishing balances and digital payments reduce the hassle of managing money during transit.
- Automated billing and reconciliation ensures you get timely reimbursements from federal and state sources.
Real-time trip booking across all services.
Improve same day planning for customers with web and mobile booking.
- Provide curb-to-curb, corner-to-corner, or stop-to-stop service.
- Solve first-mile, last-mile delivery by filling gaps between other transit modes.
- Enhance rider convenience with real-time location, time, and vehicle information and driver communication.
- Integrate payments and booking into one app.
- Design local and regional Transit Hubs.
Self-service riders reduce internal expenses.
Connect GTFS, GTFS-Realtime, and private agency data to create a single journey planning experience that reduces the need for call center support and brings mobility to the next level. Get visibility into used services, traffic patterns, and rider experiences, and so much more.
Enhanced mobility supports economic advantage.
Support the needs of public and private employers, and higher ed institutions through real-time AI-based scheduling and dispatching of student and employee transportation. Self-service tools via a mobile app or web empowers them to manage their own needs and reduces support calls for your business.
Next level safety features that help protect everyone.
Give your riders and your staff peace of mind through integrated cameras and GPS systems that provide real-time updates.
- Track driver behavior and provide coaching and training in near real-time.
- Customize alerts and capture a 360-degree view with premium internal and external camera solutions.
- Video footage captures the true side of events so you can resolve conflicts or insurance claims.
Hassle free, digital, and contactless payment options.
Enable riders to pay with pre-set digital accounts, diminish balances as trips are taken, or connect to major credit and debit card providers for ticketing. Create a closed-loop payment system that sets up pre-paid balances and transit ids for students and unbanked riders.
Eligibility & Billing Reconciliation
Automated backend processes that lower administrative costs.
Connect to state and federal EDI processes, expedite eligibility determination, automate payment reconciliation and claim submissions, reduce claim rejection rates and set up claim rejection alerts and reporting. Enhance claim auditing and visibility into your revenue cycle.
Organized and data-driven way to manage teams, assets, and processes.
Gain full visibility into your fleet maintenance processes and activities throughout the full vehicle lifecycle.
- Perform and track physical inventory.
- Maintenance and labor tracking based on work order process flow.
- View real time work in progress for both direct and indirect labor.
- Support MotorPool and Lockbox services.
- Track fuel-related data and costs and a lot more.
Electric & Autonomous Vehicles
EVs and AVs have different dispatch and maintenance needs.
As you integrate Electric and Autonomous Vehicles in your fleet, enable your staff to accommodate the specific needs of these assets. The AI algorithms consider recharge requirements as part of dispatch operations and determine routes more favorable for EVs.
- Workers are safer with specialized EV maintenance requirements embedded in the software.
- Ensure battery storage temperatures are met.
- Integrate telematics data in all your tracking, dispatching, and operations systems.
Reporting and Analytics
Data driven operations.
Effective mobility is powered by data.With hundreds of telematics sensor data points, GPS trackers, camera and mobile app feeds, you gain total insight into rider behaviors, driver operations, and technician productivity.
- Design tailored, cost-efficient mobility services based on regional needs.
- Ensure real-time compliance with regulatory reporting seamlessly integrated.