webinar
The Future of Paratransit Is Dynamic: How to Thrive in an Era of Uncertainty
Paratransit must evolve from a fragmented, compliance-driven service into a dynamically managed system -- where eligibility, operations, staffing, and rider access merge in real time to reduce risk, protect public dollars, and deliver reliable service.
moving forward
The Future of Paratransit
The agencies that succeed won’t just add new tools -- they will modernize how their systems work together across eligibility, operations, staffing, and rider access. Transit Technologies supports this shift through integrated capabilities including:
- IVA for smarter call center operations
- Managed Eligibility for streamlined compliance
- Workforce Management for dispatch and payroll alignment
- The most intuitive and advanced dispatch and routing solutions
Paratransit Challenges:
The agencies that succeed won’t just add new tools -- they will modernize how their systems work together across eligibility, operations, staffing, and rider access. Transit Technologies supports this shift through integrated capabilities including:
- Demand pressure: aging populations, rising ADA expectations, shifting demand patterns
- Workforce constraints: chronic shortages & overtime challenges
- Funding + oversight: scrutiny on cost per trip, tighter reporting requirements, less tolerance for weak data
The agencies that stay ahead of the changes will stop managing paratransit as an exception and start managing it as a first-class, data-driven system. Transit Technologies delivers a suite of solutions designed to help paratransit operate more efficiently while driving improved rider service.
Webinar
Live webinar: The Future of Paratransit: How to Thrive in an Uncertain Era
Join Mike Birch (Transit Technologies) and Adriana Torres (Via Mobility) for a practical conversation on what “dynamic paratransit” looks like in the real world --across eligibility, scheduling, routing, staffing, service performance and call center operations.
How agencies shift from reactive, siloed workflows to a system-level operating model
What “dynamic paratransit” looks like across eligibility, routing, staffing, and rider access
How agencies move from payroll and staffing strain to predictive workforce management
Where automation (IVA) delivers the biggest gains without sacrificing equity or compliance
How eligibility modernization unlocks real-time operations and defensibility
Where integrated systems create measurable outcomes: reliability, risk reduction, reporting
thought leaders
Speakers
Who should attend
This is for leaders responsible for:
ADA paratransit service delivery and compliance
Daily operations and dispatch performance
Technology, reporting, and defensibility
Compliance leaders
Make paratransit dynamic and defensible.
Transit Technologies helps agencies see and act on all the moving parts of their system — without sacrificing equity, safety, or fiscal responsibility.
